USD
USD
EUR

Terms and Conditions

User agreement

This User Agreement is a contract (hereinafter the “Agreement”) between the PREFERENZA LIMITED and its User and may be accepted only by accepting the Agreement and the Privacy Policy in general.

Terminology

User profile — is information about a User including photo, nickname, gender, age, preferences, email address. All of this information is available on the Mysundates platform. Mysundates Administration is not responsible for the accuracy and completeness of this information.

Matchpoints  (MP)— MP are an internal unit of account intended for the purchase of additional Features on Mysundates. MP are not a payment or cash equivalent and are not refundable, transferable to e-wallets or exchangeable for cash. MP are not time-bound and may be used by a User only to purchase additional Mysundates Features which are eligible for MP. The terms and conditions for the purchase of MP are specified on the Mysundates platform.

Verification — you voluntarily take a selfie with your computer camera or upload from your saved files, the selfie is sent to the Mysundates moderators and compared to your profile picture, if it’s the same person, the picture is given the status “verified”. This confirms that you are the person in the photo.

User — is an individual over the age of eighteen years, accessing Mysundates via the Internet through the Mysundates website, accepting and agreeing to the terms and conditions of this Agreement.

VIP-status — is a privileged status that allows you to get a variety of benefits, such as:

  • less restrictions in communication, which implies unlimited chat with all users;
  • less restrictions in adding users as friends;
  • first positions in the search and on the main screen;
  • the ability to see the location of users anywhere in the world;
  • the ability to give VIP-status to other users;
  • the ability to create own groups;
  • the ability to send invitations to groups;
  • the ability to make posts in the group.

Sign Up — you fill out the registration form provided on Mysundates by entering the required information in the application form.

Mysundates Service or Service — a set of hardware and software owned by the Company, through which we provide you with access to the Features and Services available through the Company’s website.

Paid features of the Service — features that allow you to extend the functionality of the Mysundates service for the user, including:

  • VIP-status subscription (from one month to one year);
  • purchase of domestic currency – MP.

Features — information services that provide information exchange between you, posted on Mysundates.

Account — a set of data about you that is necessary to identify (authenticate) and provide access to personal data and settings. Your account may optionally contain personal contact information.

Functionality — features of the service, presented through the company’s website.

Filters — information about your preferences regarding other Users.

1. Subject of the Agreement

1.1. We provide you with the services enabling you to use Mysundates on the terms and conditions of this Agreement.

1.2. We give you access to Mysundates for communication with other Users for the purpose of exchanging information between you, arranging mutual Events and/or personal meetings, as well as providing other Services and Features available on Mysundates.

1.3. Unconditional acceptance of the terms and conditions of the Agreement shall be deemed to be your signing up on Mysundates. Before using the platform, you must read this Agreement. If you disagree with any particular term or the entire Agreement, you should discontinue all further usage of Mysundates. You fully and unconditionally accept to the terms of this Agreement by committing one of the following acts:
– using Mysundates in any way and/or your signing up; – clicking the “Submit and Confirm” button when you Sign up on the platform. By using the Service, you also acknowledge your acceptance of the Privacy Policy posted at https://mysundates.com/privacy. Use of the Service and its Features is allowed only under the terms of this Agreement.

1.4. Service is aimed to familiarize the User with the rules of use of the Service. The User has access to information about the options for using the Service, the Features, the Fees and payment terms, the rules of behavior and other information necessary for the use of the Service. Based on the information provided, you decide for yourself whether to use Mysundates, post information about yourself and your preferences, and post your photos. Your signing up on Mysundates confirms that you’ve read the terms and conditions of Mysundates, the User Agreement and Privacy Policy.

1.5. This Agreement may be amended by us unilaterally without any special notice to the User. The new version of the Agreement comes into effect from the moment of its posting on the Internet at the address specified in this paragraph, unless otherwise provided by the new version of the Agreement. The current version of the Agreement is available on the official website https://mysundates.com/agreement. If you disagree with any provision of this Agreement, or amendments to it, you must stop using Mysundates.

1.6. By accepting the terms of this Agreement, you express your acceptance of the terms of this Agreement and the Privacy Policy. By accepting the terms of this Agreement, you confirm that you have reached the age of 18, confirm the accuracy of the data you provide under this Agreement and take full responsibility for its accuracy, completeness and truthfulness.

2. Sign-up Process

2.1. When using our service, you create an account through our website. You can only have one account, otherwise we reserve the right to block or delete your repeated accounts.

2.2. When creating an account, you create and enter a password, and you commit to keeping the password safe and secure from third parties.

2.3. If you lose or compromise your password, or if a third party illegally obtains your password, you should immediately contact the Support Service at support@mysundates.com.

2.4. When signing up, you will be asked to fill out a registration form that includes the required fields:

  • username;
  • email address and its confirmation;
  • password and its confirmation;
    and choose your tariff plan (status).

Can be added later:

  • gender;
  • age;
  • partner’s preferences;
  • photo;
  • background banner.

2.5. You agree to provide true and complete information about yourself and to keep this information up to date. Your image in the photo should allow you to be recognized when encountering other users. If you provide inaccurate information or if we have any doubt that the information you provide is incomplete or untrue, or the picture does not belong to you at all, we reserve the right to block or delete your account and deny you use of the Service (or any of its features).

2.6. If you’ve changed your sign-up information, you need to contact Mysundates Support immediately to notify them of the change in your information.

2.7. If you have provided incorrect or incomplete information, we are not responsible for providing services for mistakenly specified data, as well as for providing profiles of other users who do not match your filters.

2.8. Our service is not available to individuals under 18 years of age. By signing up, you confirm and warrant that

  • you are over 18 years old and fully accept the terms of the agreement;
  • you consent to the transfer of your personal data to other users, specifically:  Nickname, gender, age;
  • you consent to the posting of information about your preferences indicated by you on the Service;

2.9. If during verification by selfie or photos we have suspicions that you are under 18 years old, or if we receive complaints from other users about possible use of the service by an underage person, we reserve the right to ask you to confirm your age and identity by taking selfies with a passport (it is important that your face and your ID document must be clearly visible in the picture).

3. Terms of Use of the Service

3.1. We provide you with Mysundates for personal, non-commercial use.

3.2. Under the terms of Mysundates you choose other Users to communicate or to arrange Events or personal meetings yourself.

3.3. You are given the access to other Users’ profiles to choose a match and express your sympathy to them.

3.4. When using Mysundates, you understand and agree that:

  • The quality of the selection of another User as a partner depends on the Filters you use, including when arranging Events;
  • We do not guarantee the likes of other selected Users;
  • We do not guarantee the interest of other selected Users in meeting with you;
  • To fulfill Our obligations under this Agreement, We share the data you have provided exclusively at Sign Up with other Users selected as partners.

3.5. While we make every effort to provide quality Services on Mysundates, we cannot guarantee and are not responsible for the accuracy and completeness of the information you provide. We are not responsible for the reciprocal likes of other Users, their appearance in meetings, nor for the accuracy of the Profile of the selected User.

3.6. Our communication with you is performed via email and/or a Mysundates account and/or push notifications. Your communication with us is performed via email support@mysundates.com.

4. Photo requirements on the Service

4.1. When you sign up on Mysundates, your picture is required.

4.2. All your photos are subject to compulsory moderation by the company’s specialists.

4.3. We do not allow you to post photos of the following:

  • too explicit or pornographic or with erotic overtones;
  • with text and personal data;
  • that have no aesthetic value;
  • showing cruelty and violence;
  • promoting smoking and alcohol use;
  • pictures of children without adults;
  • belonging to another person;
  • publishing photos that do not show your face;
  • where there are other people other than you, the captions;
  • violating others’ rights, including rights of publicity, privacy, copyright, trademarks or other intellectual property rights.

5. Financial terms

5.1. We may provide you with free-based services, information about which can be found on Mysundates and in the fee-based services of the Platform.

5.2. We set the fee for the Paid Services, which are presented on the Mysundates Platform. The cost of paid services is subject to change at Our discretion. Information about the current cost is indicated on Mysundates. The new cost shall be effective from the moment of its publication on the platform and shall not apply to the Services paid by you at the time of publication of the new Fees.

5.3. We are not a paying agent according to UK law.

5.4. We would like to emphasize that we do not act as a tax agent towards Users. All obligations to comply with applicable laws on taxes and fees in relation to the received funds are performed by Platform Users on their own. We are not responsible for the User’s failure to pay taxes or declare income.

6. Company Rights

6.1. We have the right:

  • to change the design of Mysundates and/or its functionality, content, features, modifications or additions to the software used, or stored software and other objects, any server applications at any time without notice to the User;
  • to send you e-mail messages regarding the use of Mysundates, as well as advertising messages;
  • change the terms of the platform or terminate it (temporarily or completely) with or without notice to the User;
  • change or delete any content that violates this Agreement and/or UK laws, and suspend, restrict or terminate User access to all or any part of the Service, including the features with prior notice to the User;
  • to impose additional restrictions on the use of Mysundates, as well as to change such restrictions at any time;
  • to refuse to verify you if there are insufficient data and/or your photo does not meet Mysundates requirements;
  • to terminate the access of any User to the Service without notice if, in our opinion, such User violates the rights of third parties;
  • to terminate the User’s access to the platform and block his account in case of complaints from other Platform Users about his behavior and actions, either on the platform, or during personal meetings, at Events;
  • to provide paid Services to the User;
  • at any time unilaterally, fully or partially withdraw from the Agreement, notifying the User about it;
  • to engage third-party external services only to fulfill obligations under this Agreement. You agree that we may transfer User data (including personal information) to third party services under our Privacy Policy;
  • to block (delete) your account if you violate Mysundates terms of use.

6.2. If we receive any claims for compensation for damages caused by your actions, we will forward such claims to the User. It is your responsibility to participate in our review of all complaints, claims, and demands related to the User’s use of Mysundates.

7. Prohibitions when using the Service

    1. You are not allowed to:
  • sign in on behalf of or instead of another person (“fake account”);
  • mislead other Users about your identity, using the Login and Password of another registered User;
  • misrepresent your identity and your relations with other persons or organizations;
  • place photos of third parties, not your own, as well as photos in which the image of the User does not correspond to reality to the extent of non-recognizability;
  • perform actions aimed at disrupting the normal functioning of the platform or personal pages of Users;
  • in any way (including, but not limited to: by fraud, misuse of trust or hacking) trying to gain access to the username and password of another User;
  • post any other information that, in the personal opinion of the Company, is inappropriate, inconsistent with the objectives of the platform, infringes on the interests of the User, or for other reasons is undesirable for posting on Mysundates;
  • send via e-mail, transmit or make available in any other way unauthorized advertisements and promotional materials, junk mail and SPAM;
  • use the Services to transmit, create and add mass unsolicited emails or other types of unsolicited email messages (SPAM). Non-compliance to the SPAM warning may also result in immediate termination of the User’s account;
  • take any actions intended to disrupt Mysundates proper functioning, or to attempt to bypass Mysundates technical limitations;
  • copy, modify, change, delete, add, publish, transfer the exclusive and personal rights contained in Mysundates, create derivative works, make or sell products based on them, reproduce, display or otherwise exploit or use such rights without direct permission of their owners, place personal data of third parties on Mysundates, change the software part of Mysundates in any way, perform actions aimed at changing the functioning of Mysundates;
  • insult and otherwise violate the rights and freedoms of other Mysundates Users, third parties, and groups of people, use offensive language, carry out or distribute information that calls for riots, extremist activities, participation in mass (public) events held in violation of the established order, distribute information necessary to obtain the results of intellectual activity and otherwise violate the rules of Mysundates;
  • post content that: – might lead to civil, criminal or administrative liability; – Promotes or condones racism, fascism, hatred or violence based on factors such as race, ethnicity, religion, disability, gender, age, national origin, sexual orientation or gender identity, or other prohibited content; – contains pornographic or erotic content, advertising, promotion, recommendations of commercial sexual and intimate services, fraud or other illegal activities; – contains private information about Users, violating their personal rights, copyright or intellectual property;
  • use third-party apps to gain privileges, automate actions or cheat on Mysundates.

8. Responsibility

8.1. In case of non-performance or improper performance of their obligations, the parties shall be liable in accordance with the applicable laws of the UK.

8.2. You use Mysundates at your own risk. We provide it «as it is». This means that we are not responsible for any problems that arise during installation, updating, support and usage (including compatibility problems with other software products (packages, drivers etc.), inconsistency of Mysundates usage experience with User’s expectations etc.). The User shall understand that they are solely responsible for any negative consequences caused by incompatibility or conflicts between Mysundates and other software products installed on the User’s computer or other device.

8.3. Any materials and/or information (including downloadable software, any instructions and manuals, etc.), accessed by the User using Mysundates, may be used at the User’s own risk and the User is solely responsible for possible consequences of the use of such information and/or materials, including any damage it may cause to the User’s computer (device) or third parties, for loss of data or any other harm.

8.4. The Company shall not be responsible and shall not be liable for any losses or other consequences of the User resulting from: – unlawful acts of third parties, other Users, including personal meetings; – refusal of one User to meet with another User; – violation by any person of any intellectual property rights of third parties associated with the use of Mysundates.

8.5. Software and hardware failures, whether on Our side or on your side, that result in your inability to access Mysundates are circumstances of insuperable force majeure and grounds for the release from liability for the failure of Mysundates to perform its obligations under the Agreement.

8.6. Mysundates service interruptions are acceptable. If the platform fails to operate, we will not be liable for any failure to perform or improper performance of our obligations. We have the right to suspend Mysundates until threats or errors are resolved.

8.7. The Parties are relieved from responsibility for full or partial non-fulfillment of their obligations, if such non-fulfillment is a consequence of force majeure circumstances arising after the entry into force of this Offer, as a result of extraordinary events, which the Parties could not foresee and prevent by reasonable efforts. The Party, referring to circumstances of undeterminable force (force majeure), is obliged to provide for their confirmation a document of the relevant state authority.

9. Intellectual Property and Restrictions when using the Service

9.1. Mysundates contains intellectual property owned by the platform, its affiliates and other related parties, sponsors, partners, representatives and other third parties.

9.2. Trademarks and trade names, software and other data published and available on Mysundates are the intellectual property of their respective owners and protected by the laws of the UK.

9.3. By using Mysundates, you acknowledge and agree that all Mysundates content and its structure are protected by copyright and other intellectual property rights and that these rights are valid and protected in all forms, in all media, and in all technologies, whether now existing or later developed or created. Any rights to any Mysundates content, including but not limited to audiovisual works, text, graphics, computer programs, photos, trademarks do not pass to the User as a result of using Mysundates and entering into the Agreement.

9.4. All of your intellectual property rights posted on Mysundates are granted by you under a simple non-exclusive license for the entire term of copyright protection without payment of any royalties to you from the moment of posting.

10. Messaging service (chat)

10.1. You are given the access to Mysundates to exchange messages (hereinafter referred to as “chat”). Your personal data is processed in accordance with the legislation of the UK. Our administration has the right to use the information you provide in order to comply with the requirements of current legislation of the UK (including the prevention and/or suppression of illegal and/or unlawful actions of users).

10.2. You agree to receive personal messages through the chat from the administration at any time and of any nature, including advertising. We have the right to moderate (preview, evaluate and filter) messages sent to users in chat.

10.3. You are not allowed to use the Chat to:

  • posting messages containing advertising information and/or spam;
  • uploading, posting, transmitting or in any other way publishing material that is unlawful, harmful, threatening, offensive to morality, defamatory, in violation of copyright, advocating hatred and/or discrimination against people on racial, ethnic, gender, social grounds;
  • sending out links to websites belonging to you and/or other users;
  • sending messages containing swear words, insults to third parties, including the information specified in clause 7.1. of this Agreement;

10.4. We reserve the right to delete, move or edit posts in full or in part if they violate the terms of this agreement or are otherwise unacceptable.

10.5. We reserve the right to disclose your personal information to third parties if we receive a complaint that material you downloaded from the site violates their copyright, privacy rights, or as required by law:

  • to comply with legal orders, such as a court order, subpoena or search warrant, government/law enforcement investigation, or other legal requirements;
  • to assist in preventing or detecting crime (in each case according to applicable law);
  • to protect the safety of the user;
  • if the disclosure would reduce the company’s liability in an actual or purported lawsuit;
  • to protect, when necessary, the legal rights of the company and the legal rights of service users, business partners, or other interested parties;
  • to ensure that agreements are followed;
  • to investigate, prevent, or take other action with respect to illegal activities, suspected fraud, or other violations.

11. Personal information

11.1. By accepting this Agreement, you agree to our processing of the personal information you provide during your sign up, as well as the personal information you voluntarily submit to Mysundates, and its transfer to third parties for the purpose of providing the Services.

11.2. Processing of personal data includes actions (operations) with personal data, such as collection, systematization, accumulation, storage, clarification (updating, modification), utilization, distribution (including transfer), depersonalization, blocking, deletion of personal data.

11.3. By signing up, you agree to read the Privacy Policy posted on Mysundates.

11.4. Your consent to the processing of personal data is granted without time limitation.

12. Other conditions

12.1. You warrant that all of the terms of this Agreement are clear to you and that you accept them unconditionally and in full.

12.2. If you have any questions or complaints, we recommend sending an email to support@mysundates.com.

12.3. All disputes arising between the parties will be resolved by negotiation, if no agreement is reached, the dispute shall be considered in court at the location of Preferenza.

12.4. In everything else that is not provided for in this Agreement, the Parties shall be guided by the applicable laws of the UK.

12.5. The invalidity of any provision of this Agreement shall not invalidate the remaining provisions.

13. Contacts

Requests, proposals and claims of individuals and legal entities to Mysundates related to the content and operation, violations of rights and interests of third parties, requirements of applicable law, as well as for requests of the persons authorized by applicable law may be sent to the e-mail address: support@mysundates.com

PREFERENZA LIMITED , UK Company with Registration number 14152093 and having its registered office at 85 Great Portland Street First Floor, London W1W7LT, United Kingdom

14.08.2023